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- Service quality in leisure and tourism / Christine Williams and John Buswell. Wallingford ; Cambridge, MA : CABI Publishing, c2003 . ix, 230 s.
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- Service quality in leisure and tourism / Christine Williams, Department of Tourism and Leisure Management, University of Central Lancashire, Preston, UK and John Buswell, Faculty of Environment and Leisure, University of Gloucestershire, Cheltenham, UK.. Wallingford, Oxfordshire, UK : CABI, 2003. ?003 . 1 online resource (ix, 230 pages)
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- Service quality in leisure, events, tourism and sport / by John Buswell, Christine Williams, Keith Donne and Carley Sutton. Wallingford ; Boston, MA : Cabi, [2017] ©2017 . xiv, 308 stran
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