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The service focus
Title statement The service focus : developing winning game plans for service companies / John C. Shaw Personal name Shaw, John C. (John Clark), 1933- (author) Issue data Homewood : Dow Jones-Irwin, 1990 Phys.des. xiii, 262 s. : il. ISBN 155623239X Note rejstř. Subj. Headings průmysl industries * doprovodné služby customer services * management management UDC 658.8 Country Bez místa Language angličtina Document kind Books book
Call number Barcode Location Sublocation Info S90871 (KUP) 3139008850 Zbrojnice Ústřední knihovna UP - sklad Date due 30 days
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