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Consumer psychology of tourism, hospitality and leisure
Title statement Consumer psychology of tourism, hospitality and leisure. Volume 2 / edited by J.A. Mazanec, G.I. Crouch, J.R. Brent Ritchie, A.G. Woodside. Publication Wallingford, Oxfordshire, UK : CABI, 2001. Copyright notice date ?001 Phys.des. 1 online resource (xii, 351 pages) : illustrations, charts Note Papers presented at the Second Symposium on the Consumer Psychology of Tourism, Hospitality and Leisure (CPTHL) in Vienna, Austria, during 6 and 9 July, 2000. Internal Bibliographies/Indexes Note Includes bibliographical references and indexes. Contents Developing Operational Measures for the Components of a Destination Competitiveness/Sustainability Model : Consumer versus Managerial Perspectives / J.R. Brent Ritchie, G.I. Crouch and S. Hudson -- Destination Images and Consumer Distance, Choice Sets and Long-Haul Destinations / T. Harrison-Hill -- The Impact of Seemingly Minor Methodological Changes on Estimates of Travel and Correcting Bias / Jay Beaman, Jeff Beaman, J.T. O'Leary and S. Smith -- A Review of Choice Modelling Research in Tourism, Hospitality and Leisure / G.I. Crouch and J.J. Louviere -- Qualitative Comparative Analysis of Travel and Tourism Purchase-Consumption Systems / R.L. King and A.G. Woodside -- Representing and Predicting Tourist Choice Behaviour : Rule-Based vs. Utility-Based Approach / M. van Middelkoop, A.W.J. Borgers, T. Arentze and H.J.P. Timmermans -- Two Means to the Same End : Hierarchical Value Maps in Tourism : Comparing the Association Pattern Technique with Direct Importance Ratings / A. Zins -- Segmenting Travel on the Sourcing of Information / T. Bieger and C. Laesser -- 'Nowhere Left to Run' : A Study of Value Boundaries and Segmentation Within the Backpacker Market of New Zealand / I. Ateljevic and S. Doorne -- Using Internet Technology to Request Travel Information and Purchase Travel Services : A Comparison of X'ers, Boomers and Mature Market Segments Visiting Florida / M.A. Bonn, H. Leslie Furr and A. Hausman -- Which Determines Our Leisure Preferences : Demographics or Personality? / R.L. McGuiggan -- A New Psychographic Segmentation Method Using Jungian MBTI Variables in the Tourism Industry / J.Y. Gountas and S. (Carey) Gountas -- K-Means vs. Topology Representing Networks : Comparing Ease of Use for Gaining Optimal Results With Reference to Data Input Order / A. Ganglmair and B. Wooliscroft -- Behavioural Market Segmentation Using the Bagged Clustering Approach Based on Binary Guest Survey Data : Exploring and Visualizing Unobserved Heterogeneity / S. Dolnicar and F. Leisch -- Mastering Unobserved Heterogeneity in Tourist Behaviour Research / J.A. Mazanec -- The Comsumption of Tour Routes in Cultural Landscapes / T. Oliver -- Evaluating Heritage Visitor Attractions from the Consumer Perspective : A Focus on Castlefield Urban Heritage Park in Manchester, UK / P. Schofield -- A Critical Review of Approaches to Measure Satisfaction with Tourist Destinations / M. Kozak -- A Review of Comparison Standards Used in Service Quality and Customer Satisfaction Studies : Some Emerging Issues for Hospitality and Tourism Research / Y. Ekinci, M. Riley and J.S. Chen -- The Antecedents and Consequences of Vacationers' Dis/satisfaction : Tales from the Field / A. Decrop. Notes to Availability Access limited to subscribing institution. Another responsib. Mazanec, Josef A., Crouch, Geoffrey I. (Geoffrey Ian), 1954- Ritchie, J. R. Brent, Woodside, Arch G., Another responsib. C.A.B. International, Society of Consumer Psychology of Tourism, Hospitality, and Leisure. Another responsib. Symposium on the Consumer Psychology of Tourism, Hospitality, and Leisure (2nd : 2000 : Vienna, Austria), Subj. Headings Travelers - Psychology - Congresses. * Consumer behavior - Congresses. * Hospitality industry - Congresses. * Tourism - Psychological aspects - Congresses. * Leisure, Recreation and Tourism Economics, (New March 2000) * Marketing and Distribution. * Consumer Economics. * Leisure. * Tourism and Travel. * Behaviour. * Consumer behaviour. * Consumer satisfaction. * Consumption. * Decision making. * Destinations. * Hospitality industry. * Leisure industry. * Leisure research. * Market segmentation. * Methodology. * Tourism. * Tourism research. * Tourist industry. * Tourists. * Visitor behaviour. Form, Genre Electronic books. Country Anglie Language angličtina Document kind Electronic sources URL Click here to access resource 
book
This volume focuses on consumer decision making for evaluating choice alternatives in tourism, leisure, and hospitality operations. It deals with research and methodological problems such as coping with nonlinear utility functions, capturing highly emotional product attributes, incorporating noncompensatory decision rules, and accounting for unobserved heterogeneity in a consumer population. The 21 research reports presented in this book are organized into 5 sections that address: tourist destinations, their struggle for competitive advantage and its measurement; tourist decision processes and the choice rules consumers exhibit in evaluating tourist products; the criteria for travel market segmentation; improvements in the methods that are instrumental in detecting or building tourist segments; and the tourist's consumption experience and the recent results in service quality and satisfaction monitoring. This book is an essential reference for researchers and practitioners in the areas of marketing, tourism, hospitality, and leisure. It contains a subject index.
Developing Operational Measures for the Components of a Destination Competitiveness/Sustainability Model : Consumer versus Managerial Perspectives / J.R. Brent Ritchie, G.I. Crouch and S. Hudson -- Destination Images and Consumer Distance, Choice Sets and Long-Haul Destinations / T. Harrison-Hill -- The Impact of Seemingly Minor Methodological Changes on Estimates of Travel and Correcting Bias / Jay Beaman, Jeff Beaman, J.T. O'Leary and S. Smith -- A Review of Choice Modelling Research in Tourism, Hospitality and Leisure / G.I. Crouch and J.J. Louviere -- Qualitative Comparative Analysis of Travel and Tourism Purchase-Consumption Systems / R.L. King and A.G. Woodside -- Representing and Predicting Tourist Choice Behaviour : Rule-Based vs. Utility-Based Approach / M. van Middelkoop, A.W.J. Borgers, T. Arentze and H.J.P. Timmermans -- Two Means to the Same End : Hierarchical Value Maps in Tourism : Comparing the Association Pattern Technique with Direct Importance Ratings / A. Zins -- Segmenting Travel on the Sourcing of Information / T. Bieger and C. Laesser -- 'Nowhere Left to Run' : A Study of Value Boundaries and Segmentation Within the Backpacker Market of New Zealand / I. Ateljevic and S. Doorne -- Using Internet Technology to Request Travel Information and Purchase Travel Services : A Comparison of X'ers, Boomers and Mature Market Segments Visiting Florida / M.A. Bonn, H. Leslie Furr and A. Hausman -- Which Determines Our Leisure Preferences : Demographics or Personality? / R.L. McGuiggan -- A New Psychographic Segmentation Method Using Jungian MBTI Variables in the Tourism Industry / J.Y. Gountas and S. (Carey) Gountas -- K-Means vs. Topology Representing Networks : Comparing Ease of Use for Gaining Optimal Results With Reference to Data Input Order / A. Ganglmair and B. Wooliscroft -- Behavioural Market Segmentation Using the Bagged Clustering Approach Based on Binary Guest Survey Data : Exploring and Visualizing Unobserved Heterogeneity / S. Dolnicar and F. Leisch -- Mastering Unobserved Heterogeneity in Tourist Behaviour Research / J.A. Mazanec -- The Comsumption of Tour Routes in Cultural Landscapes / T. Oliver -- Evaluating Heritage Visitor Attractions from the Consumer Perspective : A Focus on Castlefield Urban Heritage Park in Manchester, UK / P. Schofield -- A Critical Review of Approaches to Measure Satisfaction with Tourist Destinations / M. Kozak -- A Review of Comparison Standards Used in Service Quality and Customer Satisfaction Studies : Some Emerging Issues for Hospitality and Tourism Research / Y. Ekinci, M. Riley and J.S. Chen -- The Antecedents and Consequences of Vacationers' Dis/satisfaction : Tales from the Field / A. Decrop.
Number of the records: 1