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Communication Excellence
Title statement Communication Excellence [electronic resource] : How to Develop, Manage and Lead Exceptional Communications / by Ralph Tench, Dejan Verčič, Ansgar Zerfass, Ángeles Moreno, Piet Verhoeven. Publication Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2017. Phys.des. XXXII, 215 p. 47 illus. online resource. ISBN 9783319488608 Contents Introduction -- Part I: Connected Organisations -- Commandment 1: Globalised -- Commandment 2: Mediatised -- Commandment 3: Reflective -- Part II: Influential Departments -- Commandment 4: Embedded -- Commandment 5: Datafied -- Commandment 6: Strategised -- Part III: Ambitious Professionals -- Commandment 7: Sagacious -- Commandment 8: Linked -- Commandment 9: Solid -- The Future Of Excellent Communication: From A Soft To A Hard Discipline -- About the European Communication Monitor And Its Methodology -- References. Notes to Availability Přístup pouze pro oprávněné uživatele Another responsib. Verčič, Dejan. Zerfass, Ansgar. Moreno, Ángeles. Verhoeven, Piet. Another responsib. SpringerLink (Online service) Subj. Headings Business. * Public relations. * Organization. * Planning. Form, Genre elektronické knihy electronic books Country Německo Language angličtina Document kind Electronic books URL Plný text pro studenty a zaměstnance UPOL book
‘This powerful, practical and highly relevant book is a must read for both communication scholars and practitioners.’ —Harold Burson, Professor of Public Relations, College of Communication, Boston University, USA ‘This book provides a compelling case that effective communication for an organization is as much about the outside-in as the inside-out perspective.’ —Maximilian Schoeberl, Executive Vice President & Director Corporate Affairs, BMW Group, Munich, Germany ‘This is a powerhouse book of inspiring frameworks, empirical insights and useful case studies that simply work.’ —Xianhong Chen, President, Public Relations Society of China & Professor, Huazong University of Science and Technology, China Exploring the implications of 10 years of data from more than 21,000 communication professionals across Europe, combined with case studies and interviews with chief communication officers from top European companies and organisations, this book provides an insight into how to build, develop and lead excellent communication. Communication Excellence presents a culmination of research and best practice models, covering strategic communication, the impact on reputation, crisis, mediatisation, organisational culture, new digital, social and mobile media as well as the development of professionalization. Providing clear guidance on the difference between normal and excellent communications departments, the book shows readers how communication can effectively influence and support the organisation and positively fit within the business strategy of today’s global and changing markets.
Introduction -- Part I: Connected Organisations -- Commandment 1: Globalised -- Commandment 2: Mediatised -- Commandment 3: Reflective -- Part II: Influential Departments -- Commandment 4: Embedded -- Commandment 5: Datafied -- Commandment 6: Strategised -- Part III: Ambitious Professionals -- Commandment 7: Sagacious -- Commandment 8: Linked -- Commandment 9: Solid -- The Future Of Excellent Communication: From A Soft To A Hard Discipline -- About the European Communication Monitor And Its Methodology -- References.
Number of the records: 1