Introduction to dog behavior / Julie Hecht and Alexandra Horowitz -- Introduction to cat behavior / Steve Zawistowski -- Behavior risks for relinquishment / Heather Mohan-Gibbons and Emily Weiss -- The relationship between physiology and behavior in dogs and cats / Valerie Tynes, Leslie Sinn, and Colleen Koch -- Behavioral ecology of free roaming/community cats / Margaret Slater -- Intake and assessment / Amy Marder -- Housing, husbandry, and behavior of dogs in animal shelters / Lila Miller and Steve Zawistowski -- Canine enrichment / Alexandra Moesta, Sandra McCune, Lesley Deacon and Kathy Kruger -- Training and behavior modification for the shelter / Pam Reid and Kirsten Collins -- Feline intake and assessment / Stephanie Janeczko -- Feline housing / Sandra Newbury -- Environmental and behavioral enrichment for cats / Katherine Miller and Katie Watts -- Training and behavior modification for shelter cats / Kelly Bollen -- The adoption process : the interface with the human animal / Bert Troughton -- Safety nets and support for pets at-risk of entering the sheltering system / Emily Weiss -- Adopter support : using post-adoption programs to maximize adoption success / Linda Reider -- Lost and found / Linda Lord.