Telephone triage in women's health care : logistical and legal considerations -- Assessing the obstetric/gynecologic patient by telephone -- Counseling basics and challenges in telephone triage -- The use of online information retrieval in telephone triage -- Preconceptual and infertility overview -- Prenatal screening overview -- 1st trimester overview -- 2nd trimester overview -- 3rd trimester overview -- Postpartum and neonatal overview -- Abnormal bleeding and spotting overview -- Amenorrhea overview -- Barrier contraceptives overview -- Breast complaints overview -- Emergency contraception overview -- Implanon overview -- Injectable contraceptives overview -- Intrauterine contraception overview -- Hormone therapy overview -- Natural family planning overview -- Pelvic complaints overview -- Systemic hormonal contraception overview : combined oral contraceptive pills, NuvaRing, Ortho-Evra, progesterone-only pills -- Overview of other women's health issues.